Successful door-to-door sales requires great communication skills, but many sales reps are unknowingly sabotaging their results because of a few choice words in their vocabulary while they are marketing door to door.

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Avoid the word “problem”, or you’ll end up having problems marketing door to door

No one really likes to admit to having problems, nor do people like to be accused of having problems. Unfortunately, many door-to-door sales reps say exactly that to their potential customers.

Telling someone they have a problem could immediately lose the sale. Most people don’t like to admit their faults especially your potential customers you are just meeting.

Another thing to keep in mind when using the word problem, is that some potential customers might view an issue as a problem, while others might not think it is an issue at all.

For example, if you were marketing pest control you could talk to one neighbor who thinks any bugs in their home is a huge deal, while another neighbor might not bat an eye at a bug here or there.

There are several options you can use in place of problem while you are marketing door to door. They could include: issue, challenge, difficulty, circumstance, situation, or even activity.

For example, instead of saying there is an ant problem in the neighborhood, you could say something like, “We have been noticing some increased ant activity in the neighborhood and some of your neighbors have expressed concerns, so we are out here offering a discount on our services in order to help clear up these issues people have been noticing.”

Another stumbling block many door-to-door sales reps run into is the word contract

Most people you talk to don’t want to be locked into a long-term contract, so you’ll want to avoid using those terms in your vocabulary to increase your results while selling door to door. A better substitution would be to use the term, service agreement.

They both mean basically the same thing, but when you use service agreement, it positions it as how you are going to service and benefit the potential customer, rather than how they are locked into paying you.

Another way to put your potential customer at ease regarding a contract, is by talking about how it is designed to protect them in case your services don’t hold up on your end. In this rare circumstance the customer will then have some sort of recourse.

That way your potential customer can feel comfortable in the fact that if they aren’t completely satisfied with their results, they have the ability to cancel, get a refund, or whatever was outlined in the service agreement.

Other safeguards for the potential customer may be things like a service guarantee or money back guarantee. The more clear you can be with your potential customers the better, and it can give them more confidence to do business with you.

Focus on how your service agreement benefits them, rather than how it benefits you, and you should be able to increase your results.

Avoid talking about selling or signing up when you are dealing with potential customers

Everyone likes to buy, but no one likes the feeling of being sold. This is why it’s important to avoid talking about selling to or signing up your potential customers. For example, you wouldn’t want to say something like, “The reason we are here is that we are selling our services to all the neighbors and everyone we sign up will get a limited time discount.”

Doing this can unfortunately position yourself as trying to “get” your potential customer, that you don’t really care about them, and that you are just trying to sell them something or sign them up.

Your goal is to avoid coming off as just another sales person so be sure to avoid specifically stating you are there to sell them something or sign them up. You want to position yourself as a messenger of good news so instead say something like: servicing, supplying, setting up, providing, or offering.

You should come across as someone who is there to let them know about what you are offering, that several neighbors have decided to take advantage of it, and you didn’t want them to miss out in case they wanted to take advantage of it as well.

Focus on avoiding these red flag words and it can help you get more customers started with you and your company.

If you happen to be considering a new door-to-door sales opportunity you will certainly get the best training available as a part of the D2D Millionaire Team. Learn more about becoming a part of our team here!


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A lot of sales reps struggle at selling door to door, and by appearing more professional, potential customers will be more likely to do business with you.

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What is your appearance while you are selling door to door?

Unfortunately, some door-to-door sales reps look like they just rolled out of bed when they are talking to potential customers. You only have one chance at a first impression with your potential customers, so make sure you make a good one.

Do you have several forms of identification for the company you represent? Often struggling sales reps don’t really have any forms of identification that shows they are with a specific company.

You can wear things like a shirt with a logo, name badge, lanyard, hat, etc. that are branded to your company. A few bad sales reps have given door-to-door sales a tarnished image in some potential customer’s minds, and the last thing you want to happen is them thinking you aren’t a legitimate sales rep because you don’t look official.

Other things that could cause your potential customers to think you aren’t professional could be things like unkempt hair, untidy facial hair, wrinkled shirts, exposed tattoos, among other things. The biggest thing is to avoid things that can take your potential customer off track and away from your message.

Using visual aids is another effective way to come off professional as a door-to-door sales rep

Having sales aids and visual aids can be another great way to position yourself as an expert and professional. It’s one thing to verbally explain your products and services, but it becomes a whole new level when you are able to add visual aids to your presentation.

This can also help keep your potential customers focused on your offer. As the saying goes, a picture is worth a thousand words, this holds true while selling door to door as well.

Sometimes depending on what you offer it may get confusing to a potential customer if it’s an area they aren’t too familiar with. For example, if you market pest control, there are probably products and types of pests, or industry lingo that your potential customers have never encountered previously.

Using a visual aid can make your message come across and simplify understanding for your potential customer. This will lead to more sales and a feeling that your company knows what it’s doing.

Are you using excessive filler words?

Another thing that can cause you to sound less professional is using too many filler words. These are things like saying, umm, well, you know, like, or any other statement you repeat over and over excessively during your sales process.

Using excessive filler words will make you come off as nervous and not confident about what you are selling. People want to buy from someone who knows what they are talking about and is an expert at what they do.

When your confidence appears lower it makes your potential customer trust you less and think that what you have to offer must not be any good. In their minds, if this sales rep isn’t confident about what they are selling, I shouldn’t be either.

On top of that, using excess filler words can become very annoying. Like, imagine if like, you know your sales pitch, like, sounded like this…ouch, good luck with that.

If you are really struggling with using excess filler words it would be a really good idea to practice your sales pitch and value build outside of just talking to live potential customers. When you are comfortable with what you are selling and the sales process, it makes it a lot easier to avoid using excess filler words.

Focus on having a professional appearance, using visual aids, and avoiding filler words, and your sales numbers will start to increase when you are selling door to door.

If you happen to be considering a new door-to-door sales opportunity you will certainly get the best training available as a part of the D2D Millionaire Team. Learn more about becoming a part of our team here!


Did This Blog Help You? If so, we would greatly appreciate if you could comment below and share on Facebook

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P.S. If you haven’t done so yet, be sure to Download our Free Podcast on “How To Avoid The Top 5 Reasons Door-to-Door Sales Reps Fail” Click Here For Instant Access!

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From time to time when you are selling pest control you may get a potential customer asking if they can just try it once instead of getting an annual service set up. This post gives you a few tips on how to answer that question and get a service agreement signed.

Selling pest control, can I just try it once,

Know you product and educate your potential customer on proper expectations while selling pest control

One thing to really focus on when you are selling door to door, and especially while selling pest control, is to know your product. The more you know about your product and can educate your potential customer on it, the easier it will be to overcome certain concerns and objections.

In this case, we are focused on the concern of trying it once and then seeing how it goes. If you didn’t know much about your products and how pest control works, this might seem like a reasonable request from a potential customer.

Agreeing to one-time services with potential customer might bring in a few sales initially, however, in most cases if you agreed to let them try it just once, and portray that a one-time treatment will do any good long-term, you are potentially misleading your customer.

The last thing you want to have happen is having someone buy your service and then cancel a short time later because you gave them improper expectations.

Your goal should be to have your potential customer buy your service and be happy with the results so they will be more likely to become a long-term customer. This keeps your commissions intact, as well as could lead to many more referral customers and business down the road.

How pest control actually works in the long-term

The more you learn about selling pest control and how pest control works as well as pest knowledge in general, the easier it will be to sell more of your products and services.

For example, understanding how pest life cycles work and knowing how to properly explain that to your potential customer can lead them to being happy to get a long-term service agreement.

A one-time treatment might eliminate a majority of the active pests around the home, but depending on how long they have been nesting as well as how well the home is sealed, could only get rid of part of the problem.

In addition, pest control products don’t last forever. This should be explained to your potential customers so they understand the concept of the residual life of your products. Professional pest control providers have access to products that last longer than store bought products, but all products will stop working eventually.

Outdoor treatments can help eliminate a majority of pest issues in the home, and many have a resistance to rain, but again, they don’t last forever. If your potential customer only went with one treatment, the pests would just start coming back again in 60-90 days as the treatment would have worn off by then.

If you are still struggling to sell a long term pest control service agreement, try watering down the price

In most cases explaining how pest control products actually work and after setting proper expectations with a potential customer, most agree that a one-time treatment doesn’t make much sense, however if they are still insisting on going with that, try watering down the price to get that long term service agreement.

Let’s say for example your service agreement was for a year, instead of presenting it as the full cost for the year, you could water down the price to how much it is per treatment. Hypothetically if it was $1000 for the year and then you did a treatment each quarter, that would only be $250 per treatment.

You could also water this down to a monthly cost of roughly $84 a month. That certainly seems like something a lot more reasonable if someone thought the $1000 for the year sounded like a lot.

On top of all that if you are selling pest control door to door, you should be offering a limited time discount as well. This can help people get off the fence and have them get started with a long term service agreement, rather than trying to only get a one-time treatment.

Applying these strategies while selling pest control can help you secure more service agreements and make more money as well as avoid people getting started with only a one-time treatment.

If you happen to be considering a new door-to-door sales opportunity you will certainly get the best training available as a part of the D2D Millionaire Team. Learn more about becoming a part of our team here!


Did This Blog Help You? If so, we would greatly appreciate if you could comment below and share on Facebook

Facebook: www.facebook.com/d2dmillionaire/

P.S. If you haven’t done so yet, be sure to Download our Free Podcast on “How To Avoid The Top 5 Reasons Door-to-Door Sales Reps Fail” Click Here For Instant Access!

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