Do you know what you should say when you encounter a “do it yourself” prospect in pest control sales?

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How you should approach a prospect with the “do it yourself” mindset in pest control sales

The first thing you should do with this kind of prospect in pest control sales is applaud them for understanding the need for pest control service. This should be something simple and succinct and nothing too over the top. Some sales reps make the mistake of spending way too much time on this step and it gives your prospect the wrong idea. If you spend too much time on this they may start to think why would they even need your service if they are doing such a great job already doing it on their own. Make it quick and basically just acknowledge their efforts as a step in the right direction.

The next step for a “do it yourself” prospect in pest control sales

After you have acknowledged your prospects efforts you should encourage them to keep doing what they are doing as well as ask them the question of what kind of pests they are treating for? Another approach to this could be to make an assumptive statement in regards to what other pest activity you have been seeing in the neighborhood. For example it could sound something like, “Are you treating more for the spiders and ants or wasps out here like your neighbors?”

They could agree with you if you have guessed correctly, if not they would likely tell you what they are treating for. With this approach you have also planted the seed of there being other possible pest issues they might not have noticed and may need you to take care of. An important point here is to express your pest control service as a supplemental service to what they are already doing.

You never want to directly attack the “do it yourself” prospects in pest control sales, if you do you will make them feel like they are wasting their money and time on everything they have been doing and it puts them on the defensive. If they are on the defensive they will want to justify their actions and your likelihood of making the sale will drop drastically. Pitching your pest control service to them as a supplemental benefit to what they already are doing can help eliminate this defensive feeling.

Complement similarities but stress the differences between your pest control services and those with the DIY mindset

Another step you should be doing when approaching a “do it yourself” prospect is to complement the similarities to what they are doing and what your pest control service provides, and then emphasize the differences your company can provide that they can’t do on their own. One area you can speak on differences is telling your prospect that you can switch treatments with different products versus relying on what they can get over-the-counter at the store. Also being that you are a licensed pest control service, you have the ability to use products that do require licences, which would not be something they would have access to.

You can also talk about the durability and residual aspects to your products. Most pest control products you buy over-the-counter don’t work as well as products your company can use. Many over-the-counter products break down in rain and heat more readily than products licensed pest applicators can get access to. When your prospect knows that your products can have more of a resistance to rain, last longer, and have residual results, they are more likely to get started with your service. Another common thing that most pest control companies have is a service guarantee. Service guarantees vary from company to company, but that is one thing you can offer that isn’t available to somebody buying pest control products in the store.

If you happen to be considering a new door-to-door sales opportunity you will certainly get the best training available as a part of the D2D Millionaire Team. Learn more about becoming a part of our team here!

Did This Blog Help You? If so, we would greatly appreciate if you could comment below and share on Facebook

Facebook: www.facebook.com/d2dmillionaire/

Email: robg@D2Dmillionaire.com

P.S. If you haven’t done so yet, be sure to Download our Free Podcast on “How To Avoid The Top 5 Reasons Door-to-Door Sales Reps Fail” Click Here For Instant Access!

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Are you being teachable?

June 08, 2016
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One of the main things separating successful sales reps from the unsuccessful is that successful sales reps are teachable.

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Are you being teachable?

A question you should ask yourself is am I being teachable? There are a lot of people who are already succeeding at a high level in your company and these are the people you should look to for advice. A mistake that a lot of sales reps make is they try and figure everything out on their own through trial and error versus being teachable and asking questions. How fast do you want your learning curve to be? Anybody getting into something new will have a learning curve they will need to go through before they are successful, and if you aren’t being teachable your learning curve will be a much longer process. Take door-to-door sales for example, you can look to leaders and mentors in the industry and learn from them and copy their proven strategies for faster results. Take Lenny Gray for example, he literally wrote the book on door-to-door sales (Door-to-Door Millionaire), he has been very successful in the industry and knows what works and what doesn’t work. So if you are being teachable, how much are you listening and learning from people who have the success and results that you want? Have you read Door-to-Door Millionaire yet?

Take a pro-active approach to being teachable

In every company there is going to be a top sales person. Have you every approached these top reps and asked what they are doing to be successful? Do you know how they approach a prospect? Do you know how they close? Do you know what kinds of ice breakers they start conversations with? If you answered no to any or all of these questions, you probably aren’t being teachable and using your resources. Being teachable is the fast track to big results in sales. If you find someone that has what you want you can do what they do and get similar results. Suppose you are in door-to-door sales just for the summer. This concept of being teachable is even more applicable. Take a few minutes each day to learn what is working for other reps in your office and your sales manager. You can also get a ton of information from resources like Door-to-Door Millionaire. These types of resources could make a dramatic difference in the amount of money you make this summer doing door-to-door sales. A daily focus of improving your skills and learning what the experts do and say and then matching and modeling them can help you take your success to the next level.

If you happen to be considering a new door-to-door sales opportunity you will certainly get the best training available as a part of the D2D Millionaire Team. Learn more about becoming a part of our team here!

Did This Blog Help You? If so, we would greatly appreciate if you could comment below and share on Facebook

Facebook: www.facebook.com/d2dmillionaire/

Email: robg@D2Dmillionaire.com

P.S. If you haven’t done so yet, be sure to Download our Free Podcast on “How To Avoid The Top 5 Reasons Door-to-Door Sales Reps Fail” Click Here For Instant Access!

If you enjoyed this post on, Are you being teachable?, please retweet and comment.

It probably won’t happen too often but you should know what to do if you ever run into an unhappy customer while knocking doors.

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What can you do to satisfy an unhappy customer in door-to-door sales

The first thing you should do is apologize for whatever issue they divulge, even if you had nothing to do with it. Understand that no company is perfect, just like no human is perfect, and last time we checked all companies are run by humans, so not every customer will always be 100% happy with your company.

Most people that are complaining or negative just want to complain for complaining sake, so don’t take it personally if you run into a negative customer. After you have apologized the next thing you should do is clarify and stress to the customer that it wasn’t you personally who caused whatever negative situation they are angry with.

For example, someone on your sales team, or maybe someone selling door-to-door not even in your company may have knocked on a door later in the evening than somebody may have liked. This action may result in that person labeling the entire company or the door-to-door sales industry as a whole in a negative light. This is why if you want to have any chance of dealing with this person reasonably remind them you were not the person that caused their anger or bad experience.

The next way to diffuse an unhappy customer in door-to-door sales is to default to taking down their information for a manager

Always offer to take down their information so that you can give it to your manager, so they can figure out a solution to help make that customer happy. Show genuine concern that you care, and take an interest in the person. Often times they really don’t want anything to actually be done to remedy the situation they just want to be heard. If you tell them you need their first name, last name, phone number, address, and to describe what happened in writing so you can accurately pass on their information and complaint, most people won’t actually do that.

They would rather moan and complain to someone and be in the right rather than actually getting their issue resolved. If someone does fill out all of that information then you have everything to give to your manager to do something about it to make things right.

Don’t spend too much time with these current or past customers because there isn’t too much you can do besides pass on their information to make the situation better. Just apologize take down their info and move on. Your time is better spent elsewhere finding new customers you can help with your products and services.

If you happen to be considering a new door-to-door sales opportunity you will certainly get the best training available as a part of the D2D Millionaire Team. Learn more about becoming a part of our team here!

 

Did This Blog Help You? If so, we would greatly appreciate if you could comment below and share on Facebook

Facebook: www.facebook.com/d2dmillionaire/

Email: robg@D2Dmillionaire.com

P.S. If you haven’t done so yet, be sure to Download our Free Podcast on “How To Avoid The Top 5 Reasons Door-to-Door Sales Reps Fail” Click Here For Instant Access!

If you enjoyed this post on, What to do if you run into a former or current unhappy customer in door-to-door sales, please retweet and comment.

     
  
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